Secretary

Position Closing Date

03/05/10

Minimum Qualifications

• High school education or equivalent
• 1 year secretarial experience
• Data processing
• 50 wpm typing
• Prefer experience with MS Office products

Knowledge, Skills, Abilities

• Knowledge of business English, spelling, and punctuation
• Knowledge of telephone etiquette
• Ability to operate standard office equipment
• Ability to follow oral and written instructions
• Ability to organize information and materials
• Ability to enter data in spreadsheet or database
• Ability to speak clearly and write legibly
• Ability to project positive image of agency over the phone

Duties and Responsibilities

• Enters data into one or more databases
• Handles incoming mail
• Makes copies and distributes
• Creates and maintains files
• Maintains and handles problems with office equipment
• Faxes and receives documents
• Assists with general office duties as assigned
• Receives and handles incoming calls
• Forwards calls to proper person or takes messages to include name and number of caller
• Removes messages from voice mail as necessary
• Answers general inquiries about programs/services
• Greets and directs visitors

Additional Information

• Maintains regular attendance
• Adheres to scheduled work hours
• Meets deadlines
• Manages own time to complete work within time frame
• Responds to requests in a timely manner
• Ensures accuracy of work before submitting
• Complies with agency policies and procedures
• Adheres to rules for confidentiality

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